Responsible Gaming

Every bet carries a chance of losing money. This is a fundamental part of gambling that no strategy or system can remove. Amigo Wins encourages every player to gamble responsibly and treat gambling as entertainment, not as a way to earn income or resolve financial difficulties.

Staying in control of your betting behaviour protects both your finances and your emotional wellbeing. Useful tools are available directly within your account settings to support safe play. The following principles form the foundation of safe play on Amigo Wins:

• Set a budget before playing and stick to it;
• Treat any losses as the cost of entertainment, not as money to recover;
• Avoid gambling when upset, stressed, or under the influence of alcohol;
• Take regular breaks during play sessions;
• Never borrow money to gamble;
• Keep track of time and money spent on the platform;
• Balance gambling with other hobbies and social activities.

Gambling addiction can develop gradually and often goes unnoticed until it affects daily life. Recognising the early warning signs allows you to take action before the situation becomes serious. Common indicators include:

• Spending more money or time on gambling than originally planned;
• Chasing losses with bigger bets;
• Feeling anxious, irritable, or restless when not gambling;
• Lying to family or friends about gambling habits;
• Neglecting work, studies, or personal relationships because of gambling;
• Borrowing money or selling belongings to fund gambling;
• Using gambling as an escape from stress or negative emotions;
• Failed attempts to cut down or stop gambling;
• Prioritising gambling over paying bills or basic needs;
• Thinking about gambling constantly, even outside of playing sessions.

Gambling addiction is a recognised medical condition that requires proper attention and, in many cases, professional support.

Taking early action reduces the risk of gambling addiction developing into a serious problem. Amigo Wins offers several practical tips to help you stay in control:

• Set deposit, wager, and loss limits on your account;
• Use session reminders to monitor how long you spend playing;
• Apply for a temporary pause on your account when you need a break;
• Consider self-exclusion if you feel unable to control your gambling;
• Avoid gambling as a response to stress, boredom, or sadness;
• Keep a record of your spending and playing habits;
• Speak openly with family or friends about your gambling behaviour;
• Seek professional guidance from a licensed support service;
• Replace gambling with other activities and hobbies;
• Contact Amigo Wins support for guidance on available account controls.

Independent organisations across the United Kingdom offer confidential advice and support for anyone affected by gambling addiction. These services are free and can help you learn more about treatment options and available support.

• GamCare: national helpline and support service, available at www.gamcare.org.uk;
• GambleAware: information, advice, and treatment options, available at www.begambleaware.org;
• National Gambling Helpline: free confidential advice, available 24 hours a day at 0808 8020 133;
• GAMSTOP: free self-exclusion service covering gambling websites licensed in the United Kingdom, available at www.gamstop.co.uk;
• Gamblers Anonymous UK: peer support meetings held across the country, available at www.gamblersanonymous.org.uk.

Players who need guidance on gambling addiction or account controls can contact the Amigo Wins support team directly. Trained agents can explain available limits, self-exclusion options, and other account protections.

• Live chat: accessible directly through the official Amigo Wins website;
• Email support: available for detailed enquiries and requests about your account;
• Help centre: a dedicated section with answers to common questions about limits and self-exclusion;
• Contact form: submit a request directly through the website for a personal response from the support team.